1. Nationwide Coverage: Cash-on-delivery is available across Bangladesh.

2. Delivery Charges: Applicable delivery or courier charges must be borne by the customer.

3. Courier Service: Products are delivered using courier services in Khulna and other cities outside Khulna.

4. Advance Payment:

For courier deliveries, customers must pay full or partial amounts via bKash, bank transfer, or online payment to confirm the order.

Orders exceeding 20,000 BDT in Khulna may require partial payment before confirmation.

5. Courier Charges: Customers must pay all courier charges for courier-based deliveries.

6. Delivery Timeline: Delivery for online orders is usually completed within 1 to 3 days, but may take longer in some cases.

7. Payment Confirmation: Payment must be completed within three days of receiving a confirmation SMS. Delayed payments may result in stock unavailability or price changes.

8. Stock Issues: If a product is out of stock, customers can choose an alternative product or request a refund.

9. Restricted Delivery Areas: For certain flats, delivery is temporarily unavailable. Customers must collect products from the main gate of the building.

10. Home Delivery in Khulna: Home delivery services are available in specific areas of Khulna.

Product-Specific Terms

1. AC Purchases:

Air conditioners (ACs) can only be purchased through online orders.

Free store pickup is available at the Khulna branch; courier charges apply for deliveries outside Khulna.

2. Pricing Errors:

If product prices on the website are incorrect due to technical errors, M.A. Computer reserves the right to cancel the order without prior notice.

Store Pickup Terms

1. Customers can collect their orders from any branch of M.A. Computer after receiving confirmation.

2. If a product is unavailable at the selected branch, it will be transferred from another branch upon advance payment.

3.Products must be picked up within three days of agent confirmation.

4.Unclaimed products will result in automatic order cancellation. Refunds (if applicable) will be processed after deducting refund charges.

Express Delivery Terms

1. Express delivery is available only for in-stock items.

2. Delivery is completed within 24 hours of order confirmation.

Delays beyond 24 hours will waive delivery charges.

3.Delivery charges are based on product size and weight, which will be communicated before order confirmation.

4.Orders confirmed before 12 PM are delivered the same day. Orders confirmed after 12 PM are delivered the following day.

5.For locations outside Khulna, express deliveries are handed over to couriers within 24 hours.

6.Free delivery offers do not apply to express deliveries.